2008-09-11 19:01:18 UTC
I clicked on the ad and the next day a rep called me.
His name was William. He gave me his presentation on how great the
product is etc. It was long winded.
In the end - he explained I would get a one month free trial and cost
if I wanted to buy it and could do 4 monthly payment or buy all now
and save 40%.
I asked point blank ' are you asking me to pay for this?" His reply -
No not at all. This is at no COST OR OBLIGATION TO YOU.
So I agreed.
Moments later - a call from shipping to verify my address. He too
advises that I can buy 4mos supply and save 40%, I decline and
specifically ask him too - is this costing me anything? He advises
no, not unless I want to buy it. That there will be a coupon with the
trial product and I can send it in if I want it. He asks me for a
cc# to save money. I ask why - he advises to save 40% and I tell him
I'm not buying it. Rather try it first and see. I also even asked if
this was a negative billing setup and was told no.
Well... I NEVER got the trial product but I did get their bill for
I called them today 800-761-2027 and was advised to call back at
She played the taped conversation and it plays just as I stated above
yet she claims that in the tape I agree to a four month supply??? She
must be on drugs!
What kind of company treats people like this? At no time did anyone
ever ask if I like the product nor did they care when I said I never
received the product. All they care about is their fraudulent claim
that I 'agreed to buy in for 4months'.
I got mad and said I would plaster this all over the news and her only
response was 'that's fine' ?????
So here it is! Permission granted from Septic Savior to plaster this
all over the news!